Returns & Exchanges

Our Guarantee 

We are makers who strive for hand-crafted perfection in our products. Because we hand-craft each and every product, each piece is unique and different. Perfectly, imperfect. Each piece is carefully made, inspected and packaged by hand. If for any reason you are unsatisfied with your purchase we would love to connect with you to find out what we can do to make you extremely satisfied with your purchase. We love feedback - because it helps us improve our product. We are committed to your effortless style and we want you to wear Alexis Drake, every day.

Returns & Exchanges

If you are unsatisfied with your purchase, please let us know within 3 days of your receiving the order.  We will easily exchange or refund your order after receiving the returned merchandise.  We would love to help you find something that is perfect for you.  The best part -- we pay the shipping both ways!!

Repairs

We would be happy to repair anything that we handcrafted because of normal wear and tear.  Please note :  There may be a minimal material charge associated with the repair.